Store Growth Lead – Beauty, Wellness & Pharmacy

The Boots Company PLC; Oxford; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots

Discretionary annual bonus

Maternity/paternity/adoption leave pay

Flexible benefits scheme

Job summary

Boots UK Limited seeks a Business Acceleration Lead to work with the Store Leader to drive commercial success across Beauty, Healthcare, Wellness and Pharmacy, coaching teams on the shop floor for excellent customer experiences.

You will identify growth opportunities, coach colleagues, and use performance data to deliver exceptional customer and patient care while supporting store objectives.

Qualifications

• Experience of leading Beauty, Healthcare, Wellness or Pharmacy teams.
• Proven experience coaching and developing teams for customer service and commercial results.
• Excellent communication and coaching skills to motivate colleagues.
• Strong commercial awareness with sales data, KPIs and targets.

Responsibilities

• You’ll lead and develop our beauty crew, health and wellness specialists, and pharmacy teams, helping them deliver exceptional service and achieve strong commercial results.
• By remaining visible and approachable on the shop floor, you’ll provide in-the-moment coaching, recognise successes and support colleagues in overcoming challenges.
• Using sales and performance data, you’ll identify trends, drive targeted action plans and help deliver store objectives.
• You’ll also foster an inclusive, high-performing culture and build strong relationships with key stakeholders, sharing best practice and collaborating to support wider business success.

Skills

Retail leadership

Coaching teams

Customer service

Commercial mindset

Data-driven decisions

Communication skills

Job description

Boots UK Limited seeks a Business Acceleration Lead to work with the Store Leader to drive commercial success across Beauty, Healthcare, Wellness and Pharmacy, coaching teams on the shop floor for excellent customer experiences.

You will identify growth opportunities, coach colleagues, and use performance data to deliver exceptional customer and patient care while supporting store objectives.