Store General Manager: People, Profit, Hospitality

Blank Street, Inc.; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private health and dental insurance

33 days annual leave + 1 extra paid; '

Job summary

Blank Street in the United Kingdom is seeking a General Manager to lead a single store and scale operations across neighborhoods. You will hire, mentor, and coach a high-performing team while delivering exceptional hospitality and brand standards.

You'll own P&L, drive sales and efficiency with data-driven decisions, and partner with operations, finance, and people teams to accelerate growth. This full-time leadership role demands 40 hours per week with peak trading days on weekends.

Qualifications

• Willingness to lead multiple stores and scale operations.
• Experience in hospitality or retail management.
• Strong communication and team development skills.

Responsibilities

• Build and grow high-performing teams across stores.
• Deliver world-class customer experience and improve NPS.
• Drive commercial and financial performance with full P&L ownership.
• Ensure operational excellence, health and safety, and compliance.
• Lead expansion and cross-functional collaboration.

Skills

Leadership

Coaching

P&L ownership

Data-driven decisions

Customer experience

Strategic execution

Job description

Blank Street in the United Kingdom is seeking a General Manager to lead a single store and scale operations across neighborhoods. You will hire, mentor, and coach a high-performing team while delivering exceptional hospitality and brand standards.

You'll own P&L, drive sales and efficiency with data-driven decisions, and partner with operations, finance, and people teams to accelerate growth. This full-time leadership role demands 40 hours per week with peak trading days on weekends.