Store Floor Specialist — Customer Service & Sales

JD Group; Fareham; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

JD Group is seeking a friendly Retail Assistant to deliver excellent customer service on the shop floor in Fareham. You will greet customers confidently, identify needs, recommend products, and promote complementary items while maintaining clean, well-organised displays and stock areas.

You will also process transactions, handle cash, replenish stock, and use in-store systems to support daily operations. A collaborative mindset and willingness to learn company procedures are essential to help

Formación

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Greet customers and provide friendly, helpful service.
• Identify customer needs, recommend products, and promote extras.
• Maintain high presentation standards across the shop floor.

Conocimientos

Adaptability

Customer engagement

Organisation

Teamwork

Willingness to learn

Descripción del empleo

JD Group is seeking a friendly Retail Assistant to deliver excellent customer service on the shop floor in Fareham. You will greet customers confidently, identify needs, recommend products, and promote complementary items while maintaining clean, well-organised displays and stock areas.

You will also process transactions, handle cash, replenish stock, and use in-store systems to support daily operations. A collaborative mindset and willingness to learn company procedures are essential to help