Retail Floor Associate: Customer Service & Merchandising

JD Group; Tipner; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Group in Tipner, United Kingdom, is seeking a friendly Retail Sales Assistant to welcome customers, provide product information, and drive sales. You will stock shelves, maintain displays, and handle transactions with care.

This role emphasizes teamwork, adaptability, and a positive attitude as you help customers find what they need, promote related items, and uphold health and safety standards.

Qualifications

• Experience delivering friendly customer service.
• Proven ability to identify needs and promote products.
• Maintaining high standards of shop floor presentation.
• Cash handling and cash transactions experience.
• Ability to work effectively as part of a team.
• Willingness to learn and follow procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve sales objectives.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are displayed correctly per company standards.
• Process transactions, handle cash, and assist with deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health & safety requirements.

Skills

Customer service

Sales

Teamwork

Communication

Adaptability

Cash handling

Product knowledge

Tools

POS systems

Job description

JD Group in Tipner, United Kingdom, is seeking a friendly Retail Sales Assistant to welcome customers, provide product information, and drive sales. You will stock shelves, maintain displays, and handle transactions with care.

This role emphasizes teamwork, adaptability, and a positive attitude as you help customers find what they need, promote related items, and uphold health and safety standards.