Store Experience Specialist – Retail & Trends

JD Sports Fashion PLC; London Borough of Ealing; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff Discount On JD Group

Personal development opportunities

Job summary

JD Sports Fashion PLC in London is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and ensure high service standards while working with a friendly team.

This is a fast-paced retail environment, offering development opportunities and a strong foundation for your retail career. Join a dynamic team and help drive sales through excellent service, product knowledge, and collaborative teamwork on a

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive, welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service.
• Keep the shop floor presentation clean, organised, and well maintained.
• Replenish stock and ensure products are displayed correctly in line with company standards.
• Process transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company health and safety policies at all times.
• Collaborate with colleagues to support day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisation

Teamwork

Willingness to learn

Job description

JD Sports Fashion PLC in London is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and ensure high service standards while working with a friendly team.

This is a fast-paced retail environment, offering development opportunities and a strong foundation for your retail career. Join a dynamic team and help drive sales through excellent service, product knowledge, and collaborative teamwork on a