Store Experience Lead – Sports & Style, Staff Discount

JD Sports Fashion; Thurrock; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Job summary

JD Sports Fashion in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and uphold the brand's high standards.

Join a fast-paced retail environment where teamwork matters; you’ll use in-store tech to process transactions, support sales opportunities, and ensure health and safety compliance.

Qualifications

• Ability to adapt to different people and situations.
• Engage positively with customers and colleagues.
• Strong organisational skills and task management.
• Ability to work collaboratively.
• Willingness to learn and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, promote suitable products and drive sales.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organised, and well maintained.
• Replenish stock and ensure products are displayed correctly per brand standards.
• Process transactions, cash handling, and stock processing.
• Use in-store technology to support customer enquiries and daily operations.
• Follow health and safety requirements at all times.
• Collaborate with colleagues to run the store smoothly.
• Support additional duties as needed.

Skills

Customer service

Product knowledge

Teamwork

Communication

Flexibility

Job description

JD Sports Fashion in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and uphold the brand's high standards.

Join a fast-paced retail environment where teamwork matters; you’ll use in-store tech to process transactions, support sales opportunities, and ensure health and safety compliance.