Store Experience Specialist — Growth & Staff Discounts

JD Sports Fashion PLC; Gatwick; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discount

Personal development opportunities

Job summary

JD Sports Fashion PLC in Gatwick is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers, keep displays sharp, replenish stock, and uphold presentation standards.

You will work as part of a friendly team, use in-store tech, process transactions, and support with daily store operations in a fast-paced retail environment.

If you are proactive, quick to learn, and ready to contribute to our high standards, this is a great step in your retail career.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Ability to adapt communication style to customers.
• Strong organisational skills and ability to multi-task.

Responsibilities

• Deliver a welcoming customer experience and provide product information.
• Identify customer needs, promote products, and support sales.
• Maintain high presentation standards across fixtures and displays.
• Replenish stock and ensure availability on the shop floor.
• Process transactions and handle cash and deliveries.
• Use in-store systems to support daily operations.
• Follow health and safety policies.
• Collaborate with colleagues to run the store effectively.

Skills

Customer service

Communication

Teamwork

Organisation

Willingness to learn

Job description

JD Sports Fashion PLC in Gatwick is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers, keep displays sharp, replenish stock, and uphold presentation standards.

You will work as part of a friendly team, use in-store tech, process transactions, and support with daily store operations in a fast-paced retail environment.

If you are proactive, quick to learn, and ready to contribute to our high standards, this is a great step in your retail career.