Store Experience Specialist

JD Sports; Maidstone; Hybrid; GBP 21,000 - 24,000; Part time

Job summary

JD Sports in Maidstone is seeking a Store Colleague to deliver outstanding experiences, greet customers confidently, and keep displays sharp on the shop floor. You will contribute to a welcoming atmosphere and help maintain high presentation standards.

You will replenish stock, handle transactions, and work with colleagues to ensure smooth store operations while following company policies and health and safety guidelines.

Qualifications

• Adaptability to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and task management.
• Ability to work collaboratively with others.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organization

Teamwork

Learner mindset

Job description

JD Sports in Maidstone is seeking a Store Colleague to deliver outstanding experiences, greet customers confidently, and keep displays sharp on the shop floor. You will contribute to a welcoming atmosphere and help maintain high presentation standards.

You will replenish stock, handle transactions, and work with colleagues to ensure smooth store operations while following company policies and health and safety guidelines.