Shop Floor Star: Retail Store Associate

JDSports; Maidstone; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in Maidstone is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You will greet customers confidently, replenish stock, maintain displays, and handle transactions with accuracy while upholding brand standards.

The role emphasizes teamwork, adaptability, and a proactive attitude to help customers find the right products and promote complementary items. Benefits include staff discounts and personal development opportunities.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Communication

Tools

POS system

Job description

JD Sports in Maidstone is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You will greet customers confidently, replenish stock, maintain displays, and handle transactions with accuracy while upholding brand standards.

The role emphasizes teamwork, adaptability, and a proactive attitude to help customers find the right products and promote complementary items. Benefits include staff discounts and personal development opportunities.