Store Experience Specialist

JD GROUP; Bradford; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD GROUP in Bradford is seeking a Store Colleague to greet customers, share product information, and keep displays sharp. You’ll replenish stock, maintain high service standards, and support daily store operations with a friendly, team-driven approach.

This role suits someone who enjoys retail, is eager to learn, and can adapt to a fast-paced environment while following company policies and health and safety practices.

Qualifications

• Ability to adapt communication style to different people.
• Engage positively with customers and colleagues.
• Strong organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisational skills

Collaborative

Willingness to learn

Job description

JD GROUP in Bradford is seeking a Store Colleague to greet customers, share product information, and keep displays sharp. You’ll replenish stock, maintain high service standards, and support daily store operations with a friendly, team-driven approach.

This role suits someone who enjoys retail, is eager to learn, and can adapt to a fast-paced environment while following company policies and health and safety practices.