Store Experience Lead — Customer Delight + Staff Discount

JD Sports Fashion PLC; Ashford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Job summary

JD Sports Fashion PLC in the United Kingdom is hiring a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and help maintain presentation standards in a fast-paced retail environment.

With a proactive attitude and teamwork, you’ll learn new skills, follow store procedures, and contribute to smooth daily operations while benefiting from staff discounts and development opportunities at JD Sports.

Qualifications

• Experience in retail is a plus.
• Excellent customer service and communication.
• Able to work as part of a team.
• Willingness to learn and follow processes.
• Strong organisational skills.

Responsibilities

• Greet customers and deliver a positive experience.
• Identify customer needs and suggest products.
• Maintain high levels of store presentation.
• Replenish stock and organise displays.
• Process transactions and handle basic cash & deliveries.
• Use store tech to support daily operations.

Skills

Customer engagement

Adaptability

Organisational skills

Collaborative work

Willingness to learn

Job description

JD Sports Fashion PLC in the United Kingdom is hiring a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and help maintain presentation standards in a fast-paced retail environment.

With a proactive attitude and teamwork, you’ll learn new skills, follow store procedures, and contribute to smooth daily operations while benefiting from staff discounts and development opportunities at JD Sports.