Store Colleague: Customer-Focused Sales + Staff Discount

JD Sports Fashion PLC; Stirling; On-site; GBP 18,000 - 23,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to welcome customers, answer questions, and help staff maintain high standards across the shop floor. You will replenish stock, process transactions, and support daily store operations with a positive, team‑oriented attitude.

In this fast-paced role, you’ll learn JD processes, contribute to sales objectives, and deliver an outstanding customer experience while upholding brand presentation and store standards.

Qualifications

• Experience delivering positive customer service in a fast-paced retail environment.
• Ability to work with colleagues to meet sales targets and provide a great store experience.
• Willingness to learn company processes and follow procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Identify customer needs, recommend products, and promote complements to drive sales.
• Maintain high standards of customer service and store presentation.
• Keep fixtures and stock areas clean, organized, and well displayed.
• Replenish stock and ensure products are available and correctly displayed.
• Handle transactions, cash, and daily store operations efficiently.
• Use in-store systems to support customer enquiries and processes.
• Follow health and safety policies at all times.
• Collaborate with colleagues for smooth day-to-day running.
• Take on additional duties as needed.

Skills

Customer service

Teamwork

Cash handling

Stock replenishment

Presentation standards

Job description

JD Sports Fashion PLC is seeking a Store Colleague to welcome customers, answer questions, and help staff maintain high standards across the shop floor. You will replenish stock, process transactions, and support daily store operations with a positive, team‑oriented attitude.

In this fast-paced role, you’ll learn JD processes, contribute to sales objectives, and deliver an outstanding customer experience while upholding brand presentation and store standards.