Store Detective

Mitie; Brighton; On-site; GBP 22,000 - 31,000; Full time

Job summary

Mitie has a great opportunity for a Store Detective to join the Total Security Management Team. The role covers Co-op Stores Brighton and surrounding areas, focusing on preventing theft and ensuring a safe shopping environment across multiple locations.

You must have a full UK driving licence with access to a vehicle and be flexible for travel and varied shift patterns. SIA licence is essential, Front‑Line preferred; CCTV licence beneficial. Salary is £19.15 per hour for 40 hours per week.

Qualifications

• SIA Licence is essential; Front-Line Licence preferred.
• CCTV licence would be beneficial.
• Strong customer service and client-focused attitude.
• Excellent written and verbal communication skills.
• Adaptable communication style for different people groups.
• Ability to work both independently and in a team.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Operate across Co-op Stores Brighton and surrounding areas to prevent theft.
• Collaborate with security team to maintain a safe shopping environment.
• Utilise conflict resolution to handle difficult situations.
• Report to Store Detective Team Leader.
• Be mindful of legal powers of arrest, detain and welfare responsibilities.
• Adapt to diverse store layouts and risks.

Skills

SIA Licence

Front-Line Licence

CCTV Licence

Customer Service

Communication

Team Player

Driving Licence

Job description

Co-op Stores Brighton and surrounding areas.

£19.15 per hour

40 hours a week

MUST HAVE DRIVING LICENSE AND ACCESS TO OWN TRANSPORT.

Must be flexible as role requires travel and various shift patterns.

Job Description

Mitie has a great opportunity for a Store Detective to join the Total Security Management Team.

As a Store Detective, you will operate across a network of stores, and utilise your observation skills to help prevent theft of stock. The work of the Store Detective Team is crucial in the identification, apprehension and prosecution of criminals who target our client. Store Detective must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Main Duties

• The Store Detective will work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Reporting to the Store Detective Team Leader.
• They will always be mindful of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie/Co-op personnel and members of the public.
• Ensure effective communication to officers and colleagues that create an integrated and coordinated approach to crime prevention and detection.
• Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks.

Qualifications

• The Store Detective will need to be a team player with an enthusiastic attitude.
• SIA Licence essential preferably a Front-Line Licence, CCTV Licence would be beneficial.
• Strong Customer Service, client focused attitude with the ability to build good working relationships.
• Excellent communication skills are required both written and verbal.
• Adaptable communication style to meet the needs of different people groups.
• Ability to work individually and as part of a team.
• Resilient and tenacious with a can-do approach.
• Capability in the use of technology.
• Previous experience in a similar role is desirable but not essential.
• A Full UK Driving licence is required with access to a vehicle.

Additional information

It's the little things that count -

On top of the usual rewards, you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme in place to support personnel development.

Note: This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. A more detailed job description will be available at interview should you be successful in your application. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.