Store Customer Experience Specialist

Tesco; Yate; On-site; GBP 18,000 - 21,000; Full time

Job summary

One Stop in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide excellent customer service, stock shelves, and help process payments while maintaining a welcoming store environment.

You will work across online orders, tills, replenishment and stock routines, following training and safety procedures, and upholding the Think 25 policy for age‑restricted products.

Qualifications

• Experience in providing excellent customer service in a retail setting.
• Ability to work in a fast-paced environment.
• Willingness to stock shelves and process payments.
• Commitment to store cleanliness, safety and presentation.
• Adherence to policies, including age-restricted product rules.

Responsibilities

• Provide excellent customer service to customers.
• Stock shelves and ensure product availability.
• Process payments accurately at tills and online orders as needed.
• Maintain appearance of store and keep aisles clear and safe.
• Support on-the-job coaching and feedback to improve service.
• Work across areas including online, tills, replenishment and stock routines.
• Follow training, safety procedures and Think 25 policy for age-restricted products.
• Participate in seasonal, community and charity events.

Skills

Customer service

Communication

Teamwork

Job description

One Stop in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide excellent customer service, stock shelves, and help process payments while maintaining a welcoming store environment.

You will work across online orders, tills, replenishment and stock routines, following training and safety procedures, and upholding the Think 25 policy for age‑restricted products.