Store Colleague - Customer Experience & Growth Champion

JDSports; Norwich; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports is seeking a Store Colleague to provide outstanding customer service, greet customers, and keep displays sharp. You’ll replenish stock, handle transactions, and support daily store operations in a fast-paced retail environment.

You’ll work as part of a collaborative team, building product knowledge and promoting items to meet sales goals while upholding brand standards and safety requirements. Training and benefits accompany the role.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to identify customer needs and suggest suitable products.
• Willingness to learn JD Sports processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Help customers by providing product information and recommendations.
• Maintain high standards of presentation and ensure stock is displayed correctly.

Skills

Customer service

Retail sales

Teamwork

Stock replenishment

Job description

JD Sports is seeking a Store Colleague to provide outstanding customer service, greet customers, and keep displays sharp. You’ll replenish stock, handle transactions, and support daily store operations in a fast-paced retail environment.

You’ll work as part of a collaborative team, building product knowledge and promoting items to meet sales goals while upholding brand standards and safety requirements. Training and benefits accompany the role.