Store Colleague: Customer Service & Sales on the Floor

JD Sports Fashion PLC; Crawley; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

JD Sports Fashion PLC in Crawley is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, assist with product information, and maintain high presentation standards, contributing to a fast-paced, collaborative retail environment.

You will replenish stock, process transactions, and use in-store systems to support daily store operations while adhering to health and safety policies.

Qualifications

• Strong customer service focus.
• Willingness to learn new skills and follow store procedures.
• Ability to work well within a team.

Responsabilités

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Connaissances

Customer service

Teamwork

Communication

Stock replenishment

Attention to detail

Description du poste

JD Sports Fashion PLC in Crawley is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, assist with product information, and maintain high presentation standards, contributing to a fast-paced, collaborative retail environment.

You will replenish stock, process transactions, and use in-store systems to support daily store operations while adhering to health and safety policies.