Dynamic Retail Store Colleague — Customer Champion

JDSports; Crawley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, help them find products, replenish stock, and maintain presentation standards in line with JD's high standards.

You will work as part of a collaborative team, using in-store technology to process transactions, support deliveries, and ensure a clean, welcoming environment for shoppers across Crawley stores.

Qualifications

• Experience delivering outstanding customer service.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to learn company processes and procedures.

Responsibilities

• Greet customers confidently and deliver a welcoming experience.
• Identify customer needs, recommend products, and promote items.
• Maintain high standards of presentation across the shop floor.
• Replenish stock and ensure products are correctly displayed.
• Process transactions and assist with deliveries and cash handling.
• Use in-store technology to support daily store operations.
• Follow health and safety requirements and store policies.
• Collaborate with colleagues to ensure smooth day-to-day running.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Tools

POS system

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, help them find products, replenish stock, and maintain presentation standards in line with JD's high standards.

You will work as part of a collaborative team, using in-store technology to process transactions, support deliveries, and ensure a clean, welcoming environment for shoppers across Crawley stores.