Store Colleague: Create Welcoming Moments & Drive Sales

JD Sports Fashion PLC; Hemel Hempstead; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in Hemel Hempstead is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, maintain displays, replenish stock, and assist with transactions and daily store operations.

Ideal candidates are adaptable, customer-focused, and able to work collaboratively in a fast-paced retail environment, contributing to sales and high presentation standards.

Qualifications

• Ability to adapt communication style to different customers and colleagues.
• Strong customer service orientation and sales focus.
• Willingness to learn company policies and processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports Fashion PLC in Hemel Hempstead is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, maintain displays, replenish stock, and assist with transactions and daily store operations.

Ideal candidates are adaptable, customer-focused, and able to work collaboratively in a fast-paced retail environment, contributing to sales and high presentation standards.