Store Coach Designate: Lead, Coach & Delight Customers

Dunelm; St Albans; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for career growth

Generous employee benefits

Job summary

A leading homewares retailer is seeking a Store Coach Designate to enhance customer experiences across stores in North London. This role requires strong leadership, a customer-centric approach, and the ability to coach and empower a dynamic team. Responsibilities include boosting local presence, ensuring compliance standards, and inspiring the leadership team to deliver exceptional service. Join a workplace where your ideas are valued and career growth is encouraged.

Qualifications

• Natural leader who inspires others to succeed.
• Customer-obsessed mindset focused on personalizing shopping experiences.
• Great coaching skills with hands-on leadership.

Responsibilities

• Drive customer acquisition through local initiatives.
• Coach team for seamless multi-channel shopping experiences.
• Ensure store compliance with health and safety standards.
• Empower team members to act with ownership and purpose.

Skills

Leadership

Customer service

Process management

Community engagement

Coaching

Job description

A leading homewares retailer is seeking a Store Coach Designate to enhance customer experiences across stores in North London. This role requires strong leadership, a customer-centric approach, and the ability to coach and empower a dynamic team. Responsibilities include boosting local presence, ensuring compliance standards, and inspiring the leadership team to deliver exceptional service. Join a workplace where your ideas are valued and career growth is encouraged.