Store Assistant Manager - West Wickham

St Christopher's Hospice; West Wickham; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

St Christopher's Hospice in West Wickham is seeking a Store Assistant Manager to join one of our 20+ high street stores across South East London. This permanent, part-time role offers 14 hours per week, with a 7-day rota and responsibilities including leadership of volunteers and store operations.

You will oversee stock from sorting to pricing and display, drive sales and ensure excellent customer service in a fast-paced environment.

Competenze

• Experience in a busy, hands-on environment.
• Experience in a customer-facing environment with strong service.
• Retail experience desirable but not essential.
• Management or supervisory experience is advantageous.
• Ability to lead and supervise volunteers with strong people skills.
• Ability to solve problems and work under pressure while staying motivated.

Mansioni

• Oversee stock journey from sorting to pricing and displaying donations.
• Make sales and deliver customer service.
• Open and close the store; lead in the store manager's absence.
• Supervise a team of volunteers and foster a welcoming environment.

Conoscenze

Leadership

People skills

Customer service

Problem solving

Self-motivation

Team supervision

Descrizione del lavoro

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher's where you will be working in one of our 20+ high street stores across South East London.

Job Title: Store Assistant Manager

Employment Terms: Permanent, 14 hours per week, Monday - Sunday based on a 7-day rota.

Location: West Wickham

You'll be reporting into the Store Manager and taking on tasks allocated by them when you're working together, or you'll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You'll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you've never seen before every day.

This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it'll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

You'll have good experience in a busy, hands-on environment where you are used to getting things done at pace

You'll have experience in a customer facing environment where you've delivered great customer service throughout your working day

Retail experience is desirable but not essential

Management or supervisory experience would be advantageous

You'll have great people skills and the ability to lead and supervise a group of superstar volunteers

You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we're more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

Closing Date: 22nd November 2026

St Christopher's is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and identities and actively encourage applications from candidates from underrepresented groups. Reasonable adjustments are available at any stage of the recruitment process.

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.