Store Assistant

Ingka External; Greater London; On-site; GBP 36,046,000 - 38,573,000; Part time

Job summary

IKEA Wembley is hiring a Store Assistant in the Kitchens team to support our Kitchens Sales group. You will help customers bring their home furnishing ideas to life with product knowledge, great service and teamwork.

This multiskilled role offers variety and the chance to work across different store functions, with a focus on delivering an inspirational shopping experience in a fast-paced environment.

Qualifications

• Passion for home furnishing and design.
• Ability to multi-task and stay organised.
• Customer-first mindset and proactive attitude.
• Take initiative and make informed choices.
• Plan and organise own work efficiently.
• Efficient, results-driven and well organised.

Responsibilities

• Provide an inspirational shopping experience by actively helping customers identify needs and advising on solutions.
• Learn and share stories behind products and designs to inform shoppers.
• Keep your area clean, stocked, priced, presented and easy to shop; assist with heavier items as needed.
• Utilise KPIs to monitor performance and identify opportunities for improvement.

Skills

Customer service

Team player

Forward planning

Initiative

Time management

IT proficiency

Tools

IT equipment

Job description

Job ID: 369720

Date posted: 02/10/2026

IKEA Wembley are looking to welcome a Store Assistant within our Sales Department, based in our Kitchens team. You'll primarily support our Kitchens Sales team, helping customers bring their home furnishing ideas to life through inspiring solutions, product knowledge and excellent service. As top-performing kitchen department - the biggest seller of kitchens in the region, we are looking for candidates that are motivated in a busy environment. This is a multiskilled role that offers variety and the opportunity to work across different functions and departments throughout the store.

What we offer

• Start Date of employment will be 2nd November 2026.
• Competitive hourly rate of £14.80 per hour.
• 34 Hours working 5 days per week including day shift, evenings and three in four weekends.
• We can discuss flexibility to match your life and our business needs during the interview.

What you'll need to have

• A genuine passion for home furnishing and design.
• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• Efficient, results-driven, and highly organised.
• Proficiency with IT equipment.

What you'll be doing day to day

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design.
• You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• Work confidently with KPIs, using them to track performance and identify opportunities for improvement.

We care for the people. It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way.