Store Assistant

Ikea Ab; City of Westminster; On-site; GBP 26,000 - 28,000; Full time

Job summary

IKEA Wembley is seeking a Store Assistant within our Sales Department, based in our Kitchens team. You’ll support the Kitchens Sales team, helping customers bring their home furnishing ideas to life through inspiring solutions, product knowledge and excellent service in a busy environment.

This multiskilled role offers variety and the opportunity to work across different functions and departments throughout the store, including daily engagement with customers, keeping displays primed and aligned

Qualifications

• A genuine passion for home furnishing and design.
• Ability to multi-task, plan ahead, and work well in a team and independently.
• Customer-first mindset with a focus on making customers feel valued.
• Take initiative and make informed decisions.
• Strong organisational skills and attention to detail.
• Efficient, results-driven, and highly organised.
• Proficiency with IT equipment.

Responsibilities

• Provide an inspirational shopping experience by identifying customer needs and advising on solutions.
• Show enthusiasm for range and learn product stories.
• Keep area clean, fully stocked, priced, well presented and easy to shop; some heavy lifting.
• Work with KPIs to track performance and identify opportunities.

Skills

Passion for home furnishing

Forward planning

Multitasking

Customer-focused mindset

Initiative

Organised

IT equipment proficiency

Job description

IKEA Wembley are looking to welcome a Store Assistant within our Sales Department, based in our Kitchens team.

You’ll primarily support our Kitchens Sales team, helping customers bring their home furnishing ideas to life through inspiring solutions, product knowledge and excellent service. As top-performing kitchen department—the biggest seller of kitchens in the region, we are looking for candidates that are motivated in a busy environment. This is a multiskilled role that offers variety and the opportunity to work across different functions and departments throughout the store.

WHAT WE OFFER

• The Start Date of employment will be 2nd November 2026.
• Competitive hourly rate of £14.80 per hour.
• 34 Hours working 5 days per week including day shift, evenings and three in four weekends.
• We can discuss flexibility to match your life and our business needs during the interview.

WHAT YOU'LL NEED TO HAVE

• A genuine passion for home furnishing and design.
• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• Efficient, results-driven, and highly organised.
• Proficiency with IT equipment.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design.
• You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• Work confidently with KPIs, using them to track performance and identify opportunities for improvement.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many