Premium Retail Performance Coach
ON RUNNING
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Job summary
ON RUNNING is seeking a Lead Store Advisor in London to elevate team performance and floor execution through coaching and hands-on leadership. You will role-model premium standards, drive a high-energy selling environment, and ensure flawless service on the shop floor.
You will coach peers, prioritize floor tasks, and partner with the Store Leader to nurture a culture of continuous improvement, attention to detail, and product storytelling in sports and fashion.
Qualifications
- 3+ years of functional experience in premium retail operations or high-volume, customer-focused environments.
- Ability to lead projects, manage floor priorities, or mentor peers to achieve performance goals.
- Deep understanding of service excellence and data-driven problem solving during planned changes.
- Demonstrates emotional intelligence with self-awareness and openness to new topics.
- Keen eye for detail and passion for technical product storytelling in sports, performance, or fashion industries.
Responsibilities
- Elevate team performance and floor execution through coaching and peer leadership.
- Role-model premium standards and operational precision on the sales floor.
- Support retail function by energizing the sales floor with a positive mindset and balanced feedback.
- Drive consistent excellence by guiding and uplifting team members.
Skills
Job description
ON RUNNING is seeking a Lead Store Advisor in London to elevate team performance and floor execution through coaching and hands-on leadership. You will role-model premium standards, drive a high-energy selling environment, and ensure flawless service on the shop floor.
You will coach peers, prioritize floor tasks, and partner with the Store Leader to nurture a culture of continuous improvement, attention to detail, and product storytelling in sports and fashion.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
