Stockroom Assistant

Schuh A Genesco company; Norwich; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Product discount 40%

Annual 100% discount up to £75/€90 for

Birthday off

Flexible working hours

Perks platform discounts

Wages on demand

Employee assistance programme

Pension scheme

Job summary

Schuh is seeking a Stockroom Assistant for our Norwich store. You will be responsible for processing deliveries, maintaining stockroom standards, and supporting store operations from click-and-collect to checkout. Excellent customer service and product knowledge are essential.

Full training is provided. Candidates must be available Mondays and Fridays. Benefit perks include staff discounts, flexible hours, and wellbeing support through our team.

Qualifications

• Experience in customer service or retail is preferable.
• Full training will be given for the role.

Responsibilities

• Processing new deliveries and ensuring products are available for customers.
• Maintaining stockroom standards.
• Dispatching customer orders and managing click and collect items.
• Striving to meet KPIs and personal targets.
• Delivering the highest level of customer service, greeting customers and sharing product knowledge.
• Processing payments, customer orders and reservations.
• Stock management and shop floor merchandising.
• Assisting with opening/shutdown procedures.

Skills

Customer service

Retail experience

Job description

We have an exciting opportunity for a Stockroom Assistant to join our store in Norwich.

Candidates must be available Mondays & Fridays full day.

Hourly rates will match or exceed the national minimum wage for your age.

About what you’ll be doing –

Processing new deliveries and ensuring our exciting new product is available for customers

Maintaining the highest standards possible in the stockroom

Dispatching customer orders from store and managing in store click and collect items

Striving to meet KPIs and personal targets

Deliver ing the highest level of customer service possible , greeting and approaching customers and providing in depth product knowledge

Process ing payments, customer orders and reservations

Stock management and shop floor merchandising

Assisting with opening/shutdown procedures

Previous experience is not essential, however customer service and/ or retail experience would be preferable. Full training will be given for the role.

About what you’ll get –

Up to 40% product discount for you and your loved ones as well as an a nnual 100% discount up to the value of £75 / € 90 for shoes to wear to work

Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service

Your birthday off to celebrate you

Flexible working hours / contracts to work when suits you

P erf platform for hundreds of discounts

Manage, save and access your wages as you earn them to get paid your way

Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.

A pension scheme to help you save for the future

About schuh –

At schuh we are the ‘ Same but different’ .

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]