The Stock Supervisor is responsible for maintaining accurate stock levels and ensuring effective stock control across the warehouse operation. The role will oversee stock movements, stock investigations, cycle counting and inventory accuracy, working closely with Warehouse, Transport, Production and other relevant departments to identify and resolve stock discrepancies. The Stock Supervisor will lead and support colleagues involved in stock control activities, ensuring that agreed processes are followed and that issues affecting stock accuracy are identified, investigated and resolved promptly. A key part of the role will be identifying recurring stock issues and working with the wider warehouse management team to implement improvements that reduce errors and improve overall inventory accuracy.
- Take day-to-day responsibility for stock accuracy across the warehouse operation.
- Plan, coordinate and complete regular cycle counts and stock checks.
- Investigate stock discrepancies and ensure appropriate corrective actions are completed.
- Ensure stock movements, relocations and adjustments are completed accurately and in a timely manner.
- Monitor stock held in investigation, quarantine or unidentified locations and ensure issues are progressed to resolution.
- Identify incorrectly located, unidentified or damaged stock and coordinate corrective action.
- Monitor system stock against physical stock and investigate significant variances.
- Ensure stock control processes and procedures are consistently followed.
- Support the preparation and completion of company stocktakes.
- Maintain accurate records of stock investigations, adjustments and corrective actions.
Investigation & Continuous Improvement
- Analyse stock discrepancies to identify trends and recurring causes.
- Carry out root cause investigations into significant or repeated stock issues.
- Work with the warehouse management team to implement corrective and preventative actions.
- Identify opportunities to improve stock accuracy, warehouse processes and inventory controls.
- Produce stock accuracy information and reports for the warehouse management team.
- Highlight areas of operational risk that could impact stock accuracy.
- Support continuous improvement initiatives across the warehouse operation.
Team Lead
- Provide day-to-day direction and support to colleagues carrying out stock control activities.
- Allocate and prioritise stock control tasks according to operational requirements.
- Ensure colleagues understand and follow agreed stock control procedures.
- Coach colleagues where stock handling or process issues are identified.
- Monitor standards and address issues promptly.
- Work closely with Shift Team Leaders and Supervisors to resolve operational stock issues.
- Deputise for other warehouse supervisory roles when reasonably required.
General
- Support the twice-yearly company stocktakes.
- Work collaboratively with Warehouse, Transport, Production, Customer Service and other departments where stock issues require investigation.
- Escalate significant stock discrepancies or control failures to the Warehouse & Logistics Manager.
- Carry out any other reasonable duties appropriate to the role., Performance within the role will include:
- Stock accuracy.
- Completion of cycle counting programme.
- Timely resolution of stock discrepancies.
- Reduction in recurring stock errors.
- Accuracy and control of stock adjustments.
- Reduction in unidentified or unresolved stock.
- Compliance with agreed stock control processes.
- Successful delivery of company stocktakes.Strong stock control and inventory management knowledge.
- Strong stock control and inventory management knowledge.
- Good understanding of warehouse operations and stock movements.
- Strong analytical and problem-solving skills.
- Ability to investigate discrepancies and identify root causes.
- Demonstrable supervisory or leadership ability.
- Good organisational and time management skills.
- Strong attention to detail and accuracy.
- Confident working with warehouse and inventory management systems.
- Good numerical and data analysis skills.
- Ability to communicate effectively with colleagues at all levels.
- Ability to prioritise workload in a busy operational environment.
- Experience of continuous improvement or Lean methodologies would be advantageous.
- A Valid forklift truck licences is preferred, with experience to safetly operate a forklift truck with a warehouse environment.