Stock Administrator

AO RETAIL LIMITED; Hempstalls; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension plan

Healthcare cashback

Enhanced parental leave

Make a difference days

Share-save scheme

Holiday entitlement 24 days

Job summary

AO Retail Limited in the United Kingdom is seeking a Stock Administrator to support daily site operations and ensure appliances are delivered on time, every time. You will work closely with management and the warehouse team, handling paperwork, updating reports, and coordinating with internal departments and 3rd party clients under pressure to maintain accuracy and service levels.

The role emphasizes attention to detail, effective communication, and calm problem-solving to keep routes running

Qualifications

• Experience of working to tight deadlines.
• Experience in a logistics environment with daily fluctuating workloads.
• Able to react quickly to information, helping solve challenges to routes.
• PC literate, particularly Microsoft Packages.
• Experience using in-house warehouse management systems is an advantage.

Responsibilities

• Coordinate with multiple departments and 3rd party clients to ensure daily operation runs smoothly.
• Update daily reports and log any issues.
• Ensure all inbound and outbound paperwork is allocated to the correct site.
• Record and communicate any issues to the relevant teams.
• Maintain attention to detail in all tasks.

Skills

Calm under pressure

Problem solving

Effective communication

Attention to detail

Logical & methodical approach

Tools

In-house WMS

MS Office

Job description

You will work closely with our management team daily, to make sure that the site runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will work very closely with the warehouse operation and provide continual support and dealing with any issues that might arise. Our Stock Administrators ensure that the daily site operation runs effectively at all times. You will provide on-going support to our operation in making sure that paperwork throughout the day is prepared, on time, every time whilst remaining calm under pressure. You will:

• Communicate with multiple departments and 3rd party clients to ensure that our days operation runs smoothly
• Update daily reports and log any issues
• Ensure all inbound and outbound paperwork is allocated to the correct site
• Record and communicate out any issues to the relevant teams
• Ensure attention to detail in all tasks

A Few Things About You

• Maximise on quality, time and cost by ensuring all tasks are completed on time

Behaviours

You need to be able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the absence of the Manager.

Experience

• Experience of working to tight deadlines
• Experience of working in a logistics environment with daily fluctuating workloads
• Able to react quickly to information, helping solve any challenges to routes

Skills

• Able to remain calm and focused under pressure
• Able to solve problems independently and with confidence
• Able to communicate effectively by email and phone
• Have a logical and methodical approach to all tasks

Technical

• PC literate, particularly Microsoft Packages
• Experience using in-house warehouse management systems is an advantage

We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

• £27,816 per Year Permanent
• 24 days holiday (including bank holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.