STILL UK- Field Service Engineer- Cheltenham

Kion Group AG; Charlton Kings; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Company van and fuel card

Pension scheme

Commission opportunities

25 days annual leave + bank holidays

Laptop and phone

Job summary

STILL Materials Handling is seeking a Field Service Engineer to diagnose and repair issues on our forklift and material handling equipment. You will perform preventative maintenance and travel to various customer sites, providing responsive and professional service.

The role requires hands-on technical ability, the ability to work autonomously or in a team, and a full UK driving license. A strong customer-facing approach is essential for delivering high-quality support.

Qualifications

• Experience as vehicle technicians or mechanical engineers, forklift-related roles preferred.
• Willingness to travel and work autonomously or in a team; IT literacy essential.
• Full UK driving license is required.

Responsibilities

• Diagnose and resolve technical issues on STILL equipment.
• Conduct preventive maintenance to keep fleets running smoothly.
• Travel to customer locations to service forklifts and material handling equipment.
• Build strong relationships with customers and deliver exceptional support.

Skills

Vehicle technician

Mechanical engineer

Forklift technician

Education

NVQ Level 3 (or equivalent)

Job description

Exciting Career Opportunity as a Field Service Engineer at STILL Materials Handling in Cheltenham. Are you ready to take the next step in your career as a Field Service Engineer? Join STILL Materials Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence. Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You'll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly. Traveling to various customer locations, you'll bring your expertise to service STILL forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers' operation.

We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable.

• Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential
• We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential
• You will need to hold a full UK driving license
• As a STILL engineer you will need to be comfortable working autonomously and within a team

Bring your expertise, enthusiasm, and commitment to excellence, and we'll provide the tools and support to help you succeed.

At STILL Materials Handling, we believe in rewarding our people. Your package will include:

• Competitive salary based on experience
• 39.5 hour working week, generally 0800-1630, Mon-Thursday & 0800-1600 on Fridays
• 25 days annual leave plus statutory bank holidays
• Company pension scheme (5% employer contribution, minimum 5% employee contribution)
• Opportunity to earn commission
• Door to door payment
• Overtime opportunities
• Access to discounts from major UK brands
• "Recommend a Friend" bonus scheme
• Company van and fuel card, with the option for private use
• Laptop and phone provided
• World class STILL specialised product training
• Full Forklift Driver Licence