STILL UK Field Service Engineer

KION Group; Exeter; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company van and fuel card

25 days annual leave

Annual bonus

Commission opportunities

PPE and uniform provided

Job summary

STILL Materials Handling Ltd is seeking a Field Service Engineer to join our team serving the Worcester/Redditch area. You will diagnose and repair faults on a range of STILL forklifts and material handling equipment at customer sites, performing preventative maintenance and providing excellent on-site service.

The role requires experience in mechanical/electrical hydraulics, IT literacy for record-keeping, and a full UK driving licence.

Qualifications

• Experience in mechanical/electrical hydraulics and related systems.
• IT literacy to keep accurate records and place orders.
• Full UK driving licence is required.

Responsibilities

• Diagnose and rectify faults on STILL forklifts and material handling equipment.
• Undertake preventative maintenance at customer sites.
• Provide technical support and on-site service with a customer-focused approach.

Skills

Mechanical engineering

Electrical engineering

Hydraulics

Driving licence

Education

NVQ Level 3 (or equivalent)

Tools

IT literacy

Job description

STILL Materials Handling Ltd offers a range of challenging careers across the UK and we are keen to talk to you about the direction in which you would like your career to go.

We are currently looking for a Field Service Engineer to join our team in the Worcester/Redditch area.

We are looking for vehicle technicians or mechanical engineers who have experience working as a forklift technician, plant fitter, plant technician, vehicle technician or a similar type of role. Experience within plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners may make this role perfect for you!

Working with everything from small pallet trucks, through to IC trucks, VNA trucks and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on STILL forklifts and other material handling equipment at our customer sites.

We offer:

What we offer:

• Competitive salary based on experience
• 39.5 hour working week, generally 0800-1630, Mon-Thursday & 0800-1600 on Fridays
• Annual 5% bonus
• Opportunity to earn commission
• Door to door payment
• Overtime opportunities
• Occasional on-call support required paid in addition to your salary
• Company van and fuel card, with the option for private use
• 25 days annual leave
• Company pension scheme
• World class STILL specialised product training
• Full Forklift Driver Licence

What to Expect:

• Buddy support system in place
• Company laptop and phone
• In boot overnight parts deliveries
• PPE and Uniform supplied
• Uniform cleaning service
• Ongoing manufacturer training on our market-leading range of material handling equipment
• Technical support available
• Local support network of from colleagues

Tasks and Qualifications:

Who are we looking for?

To be considered for this role, you will need experience in at least one of the following areas:

• Mechanical engineering
• Electrical engineering
• Hydraulics

Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.

You will need to be IT literate and able to use latest technology to keep accurate records and place orders.

You must hold a full UK driving licence.

You will need to have the following personal attributes:

• Ability to work both independently and as part of a team
• Good communication skills to liaise with our customers and internal colleagues
• Take pride in your work and complete tasks to the highest standard
• A high level of accuracy and attention to detail
• A positive and can-do attitude
• Flexibility to adapt to the changing needs of the role
• A desire to be a STILL brand ambassador