STILL UK- Field Service Engineer- Cheltenham

KION Group; Cheltenham; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

39.5 hour week

25 days annual leave

Company pension

Commission opportunities

Company van and fuel card

Laptop and phone provided

Training and development

Forklift Driver Licence provided

Job summary

STILL Materials Handling in Cheltenham is seeking a Field Service Engineer to diagnose and repair forklifts and other material handling equipment at customer sites. The role blends hands-on troubleshooting with preventative maintenance to keep fleets operating efficiently.

You will travel to diverse sites across the region, build strong customer relationships, and deliver high-value service. The package includes a company van, training, and opportunities to earn commission through performance.

Qualifications

• NVQ Level 3 (not essential)
• Comfort using IT equipment for records and orders
• Full UK driving licence
• Able to work autonomously and in a team

Responsibilities

• Diagnose and resolve technical issues on STILL equipment
• Perform preventative maintenance and essential check-ups on fleet
• Travel to customer locations and provide on-site support

Skills

Field service

Vehicle diagnostics

Forklift maintenance

Education

NVQ level 3 or equivalent

Tools

IT systems familiarity

Job description

Exciting Career Opportunity as a Field Service Engineer at STILL Materials Handling in Cheltenham.

Are you ready to take the next step in your career as a Field Service Engineer?

Join STILL Materials Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence.

Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You'll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly.
Traveling to various customer locations, you'll bring your expertise to service STILL forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers' operation.

We offer:

At STILL Materials Handling, we believe in rewarding our people. Your package will include:

• Competitive salary based on experience
• 39.5 hour working week, generally 0800-1630, Mon-Thursday & 0800-1600 on Fridays
• 25 days annual leave plus statutory bank holidays
• Company pension scheme (5% employer contribution, minimum 5% employee contribution)
• Opportunity to earn commission
• Door to door payment
• Overtime opportunities
• Access to discounts from major UK brands
• "Recommend a Friend" bonus scheme
• Company van and fuel card, with the option for private use
• Laptop and phone provided
• World class STILL specialised product training
• Full Forklift Driver Licence

Tasks and Qualifications:

We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians.

Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable.

• Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential
• We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential
• You will need to hold a full UK driving license
• As a STILL engineer you will need to be comfortable working autonomously and within a team

Bring your expertise, enthusiasm, and commitment to excellence, and we'll provide the tools and support to help you succeed.

STILL are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.