Steakhouse Guest Experience Associate

Manor Hotel Meriden; Exhall; On-site; GBP 1,239,840 - 1,790,880; Part time

Benefits offered by this job

Discounts for Marco Pierre White Sites

Career development & apprenticeships

Service charge

Competitive room rates at Marco hotels

Job summary

Marco Pierre White Steakhouse in the United Kingdom is seeking a Restaurant Assistant to deliver exceptional guest experiences. You will greet guests, seat them, take orders, and provide menu guidance while maintaining brand standards and knowledge.

This hourly contracted role emphasizes service excellence, teamwork, and a can-do attitude. Training and career development are available, with opportunities to progress within our lively Marco's family of restaurants.

Qualifications

• Experience in hospitality and delivering excellent customer service.
• Ability to work in a lively environment.
• Wriendly and professional communication with guests.

Responsibilities

• Assist with greeting, seating and order taking.
• Serve food and drinks and respond to requests in a timely, friendly manner.
• Anticipate and attend to guests' needs immediately.
• Communicate and work effectively within a team to ensure guests leave satisfied.
• Look professional, punctual, and courteous to guests and colleagues at all times.
• Be fully conversant with facilities, services and promotions offered.

Skills

Greeting & seating

Order taking

Customer service

Menu guidance

Teamwork

Professional appearance

Job description

Marco Pierre White Steakhouse in the United Kingdom is seeking a Restaurant Assistant to deliver exceptional guest experiences. You will greet guests, seat them, take orders, and provide menu guidance while maintaining brand standards and knowledge.

This hourly contracted role emphasizes service excellence, teamwork, and a can-do attitude. Training and career development are available, with opportunities to progress within our lively Marco's family of restaurants.