Staying Connected Assistant

Karbon Homes; North East; On-site; GBP 26,000 - 27,000; Full time

Job summary

Karbon is recruiting a Staying Connected Assistant to join our Staying Connected Team in Stanley. The role focuses on befriending residents, delivering outreach activities, and helping people feel connected within the community.

The successful candidate will work in a small busy hub, with flexible/agile working and 37 hours per week. Salary is £26,494 per annum, with a commitment to inclusivity and development opportunities.

Qualifications

• Great administration skills.
• Enjoys working in a busy hub and talking to residents.
• Flexible and adaptable.

Responsibilities

• Support the Staying Connected community through telephone befriending and outreach activities.
• Collaborate with the Place Partnerships and Engagement Team to help people feel connected.
• Work with the Staying Connected Coordinator and team to deliver community activities.

Skills

Great administration skills

Busy hub experience

Flexible and adaptable

Job description

Come and make a difference at Karbon as a Staying Connected Assistant

We're looking to appoint a suitably qualified and experienced individual for the role of Staying Connected Assistant in the Staying Connected Team. The team are at the forefront of Karbon's approach to tackling social isolation in the over 50's.

About The Role

This is an exciting opportunity to join our small team that supports the Staying Connected community. Loneliness and social isolation have a major impact on people's lives across the region. For 14 years, our telephone befriending service has been supporting residents in providing a weekly call to those most in need. Alongside the telephone befriending we also deliver outreach support through a range of social activities and cultural opportunities. As a member of the Place Partnerships and Engagement Team at Karbon Foundation, you will also have opportunity to collaborate with colleagues to help people feel more connected, supported and part of their community.

About You

We're looking for an individual that enjoys working in a busy hub, talking to residents and with great administration skills. We're a small team where flexibility and adaptability are key and we're looking for someone who enjoys the challenges working with our Staying Connected community provides.

Working With Us

The successful candidate will work in our Staying Connected team led by the Staying Connected Coordinator: Christine Fletcher. If you require further information about the role, please contact Christine on 0191 223 8662 or [e-mail].

Key Details

• Staying Connected Assistant - Permanent role
• Salary - £26,494 per annum
• Location: Stanley
• 37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they're applying for.

The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

Why Join Us

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Key Dates

Closing date for applications

Tuesday 22 September 2026

Interview date

Friday 02 October 2026

We're Inclusive

We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you'll be guaranteed an interview.