Startup Hub Office & Events Administrator

NU London; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Season ticket loans

Private medical insurance

Eye test reimbursement

Cycle to work scheme

Job summary

Northeastern University London (NU London) is seeking an Office Administrator to run the front reception, handle day-to-day admin, and support the Start-up Hub operations on-site at 9a Crosswall, EC3N 2PX. The role reports to the Head of Entrepreneurship and collaborates across departments to maintain a productive, safe work environment.

The position requires strong communications, sound judgement and the ability to manage multiple tasks, including events and partnerships activities.

Qualifications

• Experience as an Office Manager, Front Office Manager or Administrative Assistant.
• Excellent written and verbal communication skills.
• Experience in supporting events management.
• Ability to work collaboratively and autonomously.

Responsibilities

• Run the reception desk and manage access for start-ups and desks.
• Day-to-day administrative support to the Entrepreneurship department, including onboarding and offboarding.
• Full administrative support with meetings and events, including note taking, catering, room bookings, setup.
• Coordinate and help run events within the start-up hub, including occasional evening work.
• Provide administrative support to the VP, Global Entrepreneurship, including diary management and travel arrangements.
• Coordinate meetings, maintain action logs, prepare agendas and presentations.
• Support administration of student-led entrepreneurial organisations, including meetings and communications.
• Support Partnerships & Alumni team administration and CRM, meetings and documentation.
• Support planning and delivery of entrepreneurship events and partner visits.
• Contribute to content creation and communications for the space.
• Report site matters to Facilities for Health and Safety or maintenance.
• Basic IT troubleshooting for meeting rooms, Wi‑Fi, and printing.
• Escalate to IT for further support.
• First Aider and Fire Warden responsibilities with training.
• Implementing and maintaining site-specific procedures.

Skills

Office management

Administrative support

Communication

Time management

Events coordination

Tools

CRM systems

Job description

Northeastern University London (NU London) is seeking an Office Administrator to run the front reception, handle day-to-day admin, and support the Start-up Hub operations on-site at 9a Crosswall, EC3N 2PX. The role reports to the Head of Entrepreneurship and collaborates across departments to maintain a productive, safe work environment.

The position requires strong communications, sound judgement and the ability to manage multiple tasks, including events and partnerships activities.