Starbucks Lead

Giant Eagle; Brentwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the food service industry is seeking a Non-union Team Leader in Brentwood. The successful candidate will play a crucial role in ensuring customer satisfaction and operational excellence. Ideal candidates will have prior experience and a strong passion for food safety and customer service, while demonstrating effective leadership within a dynamic team environment.

Qualifications

• Desire to become a Non-union Team Leader required.
• Prior experience in Restaurant/Barista or related field is desired.
• Knowledge of food safety and ability to manage food products.

Responsibilities

• Ensure compliance with company policies and operating standards.
• Supervise and train new and current Team Members.
• Deliver outstanding customer service and foster team engagement.

Skills

Customer Service

Leadership

Team Collaboration

Food Safety Knowledge

Education

High school diploma or equivalent

Job description

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• Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required.
• Experience Desired: Prior experience in Restaurant/Barista or related field
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age
• Job Responsibility
• Ensure all Giant Eagle and Market District and Starbucks company polices, store operating standards and procedures are communicated effectively, maintained and followed.
• Show your love of coffee through words and actions.
• Demonstrate a strong knowledge, interest and passion for Starbucks beverages and products.
• Take an active role in building the store’s product assortment by cultivating strong working relationships with guests and vendors.
• Supervise stocking and receiving.
• Write department orders and monitor ordering.
• Participate in taking of physical inventories.
• Deliver outstanding customer service by leading the team by example, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Direct Team Members in performing all duties.
• Oversee and evaluate all training of new and current Team Members.
• Help reduce and eliminate shrink.
• Be able to work a flexible schedule that could include nights, weekends and holidays.
• Maintain safety as the top priority for our Team Members, guests and products.
• Maintain cleanliness of department and work area.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.