Store Manager

Starbucks Coffee Company; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a dynamic and inclusive team as a Store Manager at a renowned coffee company! In this exciting role, you'll lead a team to create exceptional customer experiences while driving store profitability. Empowered to treat the store as your own, you'll champion the brand's mission and values, ensuring every partner feels they belong. With opportunities for personal and professional growth, this position offers a vibrant work environment where no two days are the same. Embrace the chance to make a meaningful impact in your community while enjoying competitive benefits and a supportive culture.

Benefits

28 days holiday per year

Free drinks and food during shifts

Store bonus program

Bean stock options

Comprehensive training

30% discount on food and beverages

Employee Assistance Programme

Interest-free loans for rental deposits

Recognition schemes for long service

Long-term career opportunities

Qualifications

• Experience in leading a team in retail or hospitality.
• Ability to analyze data for improving store performance.

Responsibilities

• Execute store operations and ensure team coverage.
• Analyze data to enhance customer experience and performance.

Skills

Team Leadership

Retail Management

Customer Service

Data Analysis

Coaching and Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Forecasting Tools

Scheduling Software

Job description

Job Description - Store Manager (250026284)

Job Number:

250026284

Job Posting

4 Apr 2025

Unposting Date

Ongoing

Location

UK-England-London-Euston Tower (Store# 12162)

Starbucks - Store Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections, and opportunities.

We have an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks, you will be empowered to treat the store as if it is your own business.

To succeed in this role, you’ll have previous experience leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create the Starbucks experience for our customers and partners. You’ll understand your market, know the competition, and identify opportunities to drive store profitability and business growth. You’ll be an ambassador for our partner networks, ensuring our partners feel they belong.

The best part about this role is that no two days are ever the same! As a store leader working in a dynamic environment, you’ll set an example and lead from the front on shift. A typical day could include:

• Executing store operations through your team, on scheduled shifts and your days off, ensuring coverage for opening, closing, and weekends
• Analyzing data and store observations to inform decisions that improve customer experience and store performance
• Using forecasting and scheduling tools to manage labor within budgets and recruiting diverse, talented partners that meet store needs
• Cascading and implementing new initiatives to enable operational excellence and drive business results
• Supporting partner growth through performance management, coaching, and relationship building to understand their challenges, needs, and aspirations
• Setting challenging yet realistic goals to boost engagement and partner performance

Given the nature of our stores, working hours may include early mornings, evenings, weekends, nights, and holidays.

All retail store partners start their careers with an introductory training program led by our in-store trainers and coaches, designed to immerse you in Starbucks culture and set you up for success. These programs are delivered in-store and support on-the-job learning with your manager.

In return, we offer a competitive starting salary and benefits, including:

• 28 days holiday per year (including Bank Holidays) plus a special day annually for personal celebrations
• Free drinks and food during shifts
• Store bonus program
• Bean stock options for all partners
• Comprehensive training and access to Starbucks Global Academy for continuous development
• A free weekly bag of coffee and a 30% discount on food, beverages, and merchandise
• Discounts with local and national retailers through Perks at Work
• Life assurance
• Home Sweet Loan (interest-free loans for up to 12 months for rental deposits)
• 24/7 Employee Assistance Programme for you and your family
• Recognition schemes and awards for long service and excellent customer service
• Long-term career opportunities in stores and support centers

If you’re seeking a new opportunity, with us you’ll be welcomed, challenged, inspired, and heard. Because here, you belong.

What is our process?

Application > CV review > First stage interview > Second stage interview > Offer and onboarding

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners are treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, gender identity, or expression.

Know someone who would be a perfect fit? Share this opportunity! At Starbucks, there’s always room for one more.