Stakeholder Engagement/Accountant – Making Tax Digital

HM Revenue & Customs; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join a leading government agency as a Stakeholder Engagement/Accountant for the Making Tax Digital Programme. This role focuses on influencing the future of tax systems while working on significant digital transformation initiatives. You will engage with key stakeholders and help shape how millions interact with HMRC, ensuring a smooth transition to digital record-keeping. This is a unique opportunity to contribute to a major government project that aims to modernize tax services and improve user experiences.

Benefits

Great work-life balance

Opportunity to work remotely

Qualifications

• Experience in Income Tax Self Assessment (ITSA).
• Experience working with public sector organizations.

Responsibilities

• Manage relationships with stakeholders and ensure effective engagement.
• Collaborate to maximize customer readiness for MTD services.
• Champion stakeholder insights to support MTD delivery.

Skills

Stakeholder management

Public speaking

Analytical skills

Problem-solving

Education

Professional qualification in Accountancy

Job description

Stakeholder Engagement/Accountant – Making Tax Digital

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Stakeholder Engagement/Accountant – Making Tax Digital

Various Locations

12 Month Contract with HMRC

Are you a bookkeeper or digital accountant ready to step into a high-impact, non-traditional role? HMRC’s Making Tax Digital (MTD) Programme is looking for someone who understands the language of accountants—but wants to influence the future, not just balance the books.

This isn’t an accounting role—it’s bigger than that. You’ll be at the heart of one of the UK’s largest government digital transformations, working with the accountancy profession to help shape how millions of taxpayers interact with HMRC.

We're looking for someone with:

A bookkeeping or accountancy background

Real-world experience of Income Tax Self Assessment (ITSA)

Stakeholder management and public speaking skills

A passion for influencing change and improving the tax system

Making Tax Digital Programme (MTD) is delivering a fundamental change to tax to help digitalise UK business. This is a rare opportunity to work at the centre of a major Government transformation programme. MTD is part of the Government Major Projects Portfolio (GMPP), at the heart of HMRC’s Tax Administration Strategy and one of HMRC’s highest priorities. This cross-society transformation drives extensive interest across the political, business and tax spectrum. We are leading the way in the delivery of modern services for customers which will change how millions of businesses and landlords interact with the tax system, replacing the burden of the annual tax return with digital record keeping and quarterly updates. MTD will make it easier for individuals and businesses to get their tax right and will help reduce the amount of tax lost to avoidable errors.

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.

Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!

Job Specification

As an External Readiness Change Manager at HMRC, you will play a pivotal role in our digital transformation initiatives.

You will be responsible for delivery of strategic external stakeholder engagement for Making Tax Digital Programme (MTD) ensuring that right forums, planning and communications are in place so that the programme engages and involves key stakeholder groups effectively.

Key Responsibilities:

• Managing the relationship with influential stakeholders (agents/bookkeepers and their professional representatives, businesses, landlords, trade associations, third sector) and bringing their perspective into the design and delivery of MTD services.
• Collaborating with stakeholders, mainly the accountancy profession to maximise customer and agent readiness for mandatory from April 2026 including take up of the MTD Testing phase from April 2025, onboarding customers to ensure sufficient testing of the end-to-end service at increased volumes.
• Working with other colleagues in the Programme to ensure external perceptions and expectations of testing are proactively managed.
• Ensuring the stakeholder/agent perspective feeds through to wider MTD strategy and delivery, championing insight and external advice to support the successful delivery of MTD services.
• Strong experience in Income tax self-assessment insofar as it applies to unincorporated businesses and landlords and digital accounting experience
• Professional qualification in Accountancy/Member of a recognised Professional Body
• Proven experience of working with and managing credible relationships with large accountancy firms
• Strong stakeholder management skills including building credibility
• Confident presenter in front of large audiences and through different mediums
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience working within public sector organisations.
• Knowledge of HMRC's digital transformation initiatives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing, Business Development, and Finance

• Industries

  Government Administration and Government Relations Services

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