Stage Door & Security - Prince Edward Theatre

Delfont Mackintosh Theatres Ltd.; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prestigious theatre company in London is seeking a Stage Door & Security professional to manage the reception office and ensure safety compliance. The ideal candidate will have strong customer-facing experience and excellent communication skills. The role requires evening and weekend availability across a flexible schedule. This position supports a culture of inclusivity and respect, making it an excellent opportunity for those passionate about the theatre environment.

Qualifications

• Previous experience in a customer-facing role is essential.
• Comfortable working under pressure and in a team.
• Reception experience and ability to use computer programs.

Responsibilities

• Manage a welcoming and professional Stage Door Reception office.
• Ensure compliance with Health and Safety and Security policies.
• Be responsible during emergencies when management is absent.

Skills

Customer-facing experience

Excellent communication skills

Ability to work under pressure

Organizational skills

Team collaboration

Lone working capability

Computer literacy

Job description

Overview

Founded over 30 years ago, Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.

Responsibilities

• Stage Door & Security role will operate a welcoming and professional Stage Door Reception office, ensures compliance with Health and Safety and Security policies, and will be the responsible person in the event of an emergency whilst theatre management are absent.
• May be required to work at other DMT theatres.

Qualifications & Experience

• Successful applicants will have previous experience in a customer-facing role
• Excellent communication skills
• Enjoys working as part of a small and busy team
• Works well under pressure
• Organised
• Comfortable with lone working
• Open to learning new skills
• Reception experience
• Can use or learn to use computer programmes to input information

This position will work 16 hours (2 days) across upto 7 days. Evening and weekend work is required.

Proposed interview date: 10/04/26

Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.