Stadium Store Floor Lead - Football Retail & Team Builder

stichd; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports retail company in Manchester is seeking a Floor Manager for their Stadium Store. This role involves supporting day-to-day operations, motivating the team, and ensuring high standards of customer service. Ideal candidates will possess retail management experience, excellent leadership skills, and a passion for football. Responsibilities include KPI management, staff recruitment, and creating a positive work environment. The company values a winning mindset and seeks someone enthusiastic to drive sales and engage customers.

Qualifications

• Experience as a Manager or Supervisor in Retail or hospitality.
• Goal-oriented with the ability to thrive under pressure.
• Hands-on leader with a passion for customer experiences.

Responsibilities

• Assist in optimizing customer lead opportunities.
• Ensure KPI’s and budget objectives are met.
• Support financial operations and cost management.

Skills

Retail Management or Supervisory experience

Customer service delivery

Leadership skills

Excellent communication skills

Passion for football

Job description

A leading sports retail company in Manchester is seeking a Floor Manager for their Stadium Store. This role involves supporting day-to-day operations, motivating the team, and ensuring high standards of customer service. Ideal candidates will possess retail management experience, excellent leadership skills, and a passion for football. Responsibilities include KPI management, staff recruitment, and creating a positive work environment. The company values a winning mindset and seeks someone enthusiastic to drive sales and engage customers.