Sr. Field Application Engineer

Baya Systems; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A cutting-edge technology company in Cambridge is seeking a Senior Field Applications Engineer to provide essential technical support and guidance to customers. This role involves leading customer interactions throughout the product development process, assisting in the design of custom solutions, and delivering engaging presentations. Ideal candidates will have over 5 years of experience in a similar role and a master’s degree in a relevant field. This position also requires effective communication skills and the ability to adapt to evolving technologies.

Qualifications

• 5+ years of experience in field application engineering.
• Experience designing or supporting complex SoC.
• Understanding of functional safety standards.

Responsibilities

• Serve as primary technical contact for customers.
• Assist in custom solutions design and implementation.
• Provide timely resolution to customer inquiries.

Skills

Field application engineering

Customer-facing technical role

Excellent communication skills

Education

Master’s degree in electrical engineering or related field

Job description

Job Title

Senior Field Applications Engineer

Location

Cambridge, England onsite

About the role

As a Senior Field Application Engineer, you will play a critical role in providing technical expertise and support to our customers. You will empower and guide them on designing and deploying Baya's IP into their products. You will work closely with our sales and engineering teams to understand customer requirements, troubleshoot technical issues, and deliver customized solutions that exceed expectations.

Responsibilities

• Serve as the primary technical point of contact for key customers, providing guidance and support throughout the product development lifecycle.
• Assist in the design and implementation of customized solutions to meet customer-specific requirements.
• Construct innovative topologies and develop reusable configuration templates to creatively guide Baya’s platform in meeting customer requirements while achieving optimal PPA metrics.
• Develop and deliver technical presentations, demonstrations, and training sessions to customers, partners, and internal teams.
• Provide timely resolution to customer inquiries, issues and concerns, ensuring high levels of customer satisfaction.
• Stay current with industry trends, technologies, and standard methodologies to effectively advise customers on product development strategies.

Qualifications

• 5+ years of experience in a field application engineering or customer-facing technical role, with a master’s degree in electrical engineering, Computer Engineering, or related field.
• Experience in designing or supporting complex SoC, from architecture definition to tape-out, addressing implementation challenges on advanced process nodes.
• Understanding of RAS and reliability for enterprise and infrastructure markets is a plus.
• Understanding of functional safety standards and certification.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and partners at all levels.

The role will involve travel to customer sites and events.