Field Applications Engineer

Webster & Webster Associates; City Of London; Presencial; GBP 60.000 - 90.000; Jornada completa

Descripción de la vacante

Webster & Webster Associates seeks a skilled Field Applications Engineer to support mission-critical embedded systems. You will design proof-of-concept solutions and bridge product engineering with customers to drive successful deployments.

Responsibilities include leading solution design, delivering demos, providing pre- and post-sales support, and shaping roadmaps based on customer feedback. This role requires travel to client sites and strong communication skills to succeed.

Formación

• 5+ years of experience in embedded systems or field applications engineering.
• Strong C/C++ skills and device-driver experience.
• Unix/Linux internals and RTOS knowledge.
• Hands-on experience with ARM, x86, and PowerPC architectures.
• Excellent troubleshooting and customer-facing communication skills.

Responsabilidades

• Develop deep technical expertise in company software platforms and embedded systems.
• Lead solution design and architecture consulting for customer projects.
• Deliver technical demos and proof-of-concept systems.
• Provide pre-sales and post-sales technical support.
• Travel to customer sites as required.
• Assist in professional services engagements and technical documentation.
• Support marketing with white papers and event demos.
• Advocate for customer requirements to inform product roadmaps.

Conocimientos

C/C++

Device drivers

Unix/Linux internals

RTOS

ARM/x86/PowerPC

Troubleshooting

Customer-facing

Self-motivated

Educación

Bachelor’s or Master’s in CS/EE

Descripción del empleo

We are seeking a highly skilled Field Applications Engineer on behalf of our client to support cutting-edge solutions for mission-critical systems. This role bridges technical expertise and customer success, delivering high-value solutions for complex, real-time software environments.

As the vital technical link between product engineering and customers, you will design proof-of-concept systems, advocate for product enhancements, and drive customer success in deploying innovative solutions.

Key Responsibilities

• Develop deep technical expertise in the company’s software platforms and embedded systems.
• Lead solution design and architecture consulting for customer projects and partners.
• Deliver technical presentations, product demonstrations, and proof-of-concept systems to highlight solutions.
• Provide pre-sales and post-sales technical support, ensuring successful customer deployments.
• Advocate for customer requirements internally to inform and shape product roadmaps.
• Troubleshoot and resolve complex technical issues related to embedded systems.
• Assist in professional services engagements, customer product training, and technical documentation.
• Support marketing through white papers, blogs, presentations, and event demos.
• Travel to customer sites as required.

Requirements

• Minimum 5 years of experience in embedded systems or field applications engineering.
• Strong proficiency in C/C++ and experience with device drivers.
• In-depth knowledge of Unix/Linux internals and RTOS.
• Hands-on experience with ARM, Intel x86, and PowerPC architectures.
• Familiarity with virtualization, hypervisors, and debugging tools.
• Excellent troubleshooting, debugging, and problem-solving abilities.
• Strong communication and presentation skills for customer-facing engagements.
• Self-motivated and able to work independently without day-to-day oversight.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field.
• Experience in defense, aerospace, automotive, industrial, or safety-critical sectors.
• Proven pre-sales or customer support experience in complex embedded systems environments.
• Experience connecting embedded systems to public cloud platforms (Azure, AWS, GCP).

Why Join

You’ll work on cutting-edge embedded solutions that power mission-critical applications. Join a dynamic, collaborative team driving technological innovation and delivering exceptional customer success across industries.