Springboard Floating Keyworker

The Methodist Church in Britain; Wigan, North Leigh; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

24 days' holiday rising to 29, plus 1-

3 concessionary days in December

Buy or sell up to 5 extra days ofleave

Incremental salaried pay and company s

Enhanced maternity and paternity leave

On-site gyms and cash back health plan

Training and development opportunities

Job summary

Jigsaw Homes Group is seeking a permanent Floating Keyworker for Jigsaw Support to assist customers in a contracted homeless accommodation service. The role focuses on providing support to safeguard welfare, health and safety, with 24/7 service coverage and potential short-notice shift requirements.

You will work in a team environment, delivering front-line assistance to vulnerable clients and communicating effectively to meet individual needs, while remaining flexible to service demands.

Qualifications

• Experience working with vulnerable clients in a front-line customer environment.
• Good communication and interpersonal skills.
• Ability to respond sensitively to individuals' needs and be tactful or assertive when required.

Responsibilities

• Provide support and advice to maintain welfare, health and safety of customers.
• Work as part of a team delivering support within a contracted homeless accommodation service.
• Cover shifts at short notice to meet service needs.

Skills

Good communication

Interpersonal skills

Sensitivity to individuals' needs

Tactful / assertive

Job description

Jigsaw Homes Group is recruiting a permanent Floating Keyworker for Jigsaw Support, the team that runs its contracted homeless accommodation service. The role is to give support and advice that keeps customers welfare, health and safety protected. The service runs 24/7, so the post-holder may be asked to cover shifts at short notice. Candidates need front-line experience with vulnerable clients and strong communication skills.

What the job involves

• Provide support and advice to maintain the welfare, health and safety of customers
• Work as part of a team delivering support within a contracted homeless accommodation service
• Cover shifts at short notice to meet service needs

What’s required

Experience

• Experience working with vulnerable clients in a front-line customer environment

Skills & knowledge

• Good communication and interpersonal skills
• Ability to respond sensitively to individuals' needs
• Tactful, and assertive where circumstances require

Other

• Flexibility to cover shifts at short notice

What’s offered

• 24 days' holiday rising to 29, plus bank holidays
• 3 concessionary days in December
• Option to buy or sell up to 5 extra days of leave a year
• Incremental salaried pay and company sick pay
• Enhanced maternity and paternity leave
• On-site gyms and cash back health plan membership
• Training and development opportunities