Operations Manager - Jigsaw Support
Jigsaw Homes
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Jigsaw Homes Group is seeking an Operations Manager for Jigsaw Support in Ashton-under-Lyne. You will be responsible for delivering multiple contracts and internal services, with a focus on the Domestic Abuse offer in Manchester.
The role requires mobilising new services, building strong relationships with commissioners, and leading a delivery team to ensure successful contract outcomes. You will collaborate with other departments to expand contracts, driving growth and delivering a holistic
Responsibilities
- Deliver the Jigsaw Support contracts and internal services across the department.
- Mobilise and implement the Domestic Abuse offer in Manchester and build relationships with commissioners and stakeholders to ensure contract delivery.
- Manage a delivery team and oversee all aspects of contract monitoring and implementation.
- Develop and grow existing contracts and seek opportunities to widen the Domestic Abuse offer across Greater Manchester.
Job description
Location: Cavendish 249/Gibson Terrace, Ashton Under Lyne, OL6 7AT
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company, then please read on.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home and supporting our most vulnerable individuals is our top priority.
Working within the Jigsaw Support Teamyou will be part of an innovative, forward-thinking team that encourages success.
We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence.
In addition to delivering our existing support services, we are always seeking new innovative partnerships, solutions and funding opportunities, responding to need and working with communities in which we can make a difference.
With more than 200 staff from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage.
As Operations Manager, you will be responsible for the delivery of several contracts and internal services across the Jigsaw Support.
You will be responsible for our Domestic Abuse offer in Manchester. You will mobilise and implement our new service building relationships with commissioner and stakeholders to ensure successfully contract delivery. You will be responsible for managing a delivery team and all aspect of contract monitoring and implementation.
The role will work collaboratively with Jigsaw Support management team to develop and grow existing contracts, including seeking new opportunities to widen our Domestic Abuse offer across Greater Manchester.
The post holder will work closely with other departments across Jigsaw Homes Group – to ensure there is a collaborative approach to service delivery offering a holistic range of support to tenants and customers.
We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Proud member of the Disability Confident employer scheme
Company: Jigsaw Homes Salary: £45,289 to £50,701 a year Hours: Full-time Location: Cavendish 249/Gibson Terrace, Ashton Under Lyne, OL6 7AT Job type: Permanent Posting date: 28 Oct 2026 Closing date: 26 Nov 2026
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company, then please read on.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home and supporting our most vulnerable individuals is our top priority.
Working within the Jigsaw Support Teamyou will be part of an innovative, forward-thinking team that encourages success.
We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence.
In addition to delivering our existing support services, we are always seeking new innovative partnerships, solutions and funding opportunities, responding to need and working with communities in which we can make a difference.
With more than 200 staff from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage.
As Operations Manager, you will be responsible for the delivery of several contracts and internal services across the Jigsaw Support.
You will be responsible for our Domestic Abuse offer in Manchester. You will mobilise and implement our new service building relationships with commissioner and stakeholders to ensure successfully contract delivery. You will be responsible for managing a delivery team and all aspect of contract monitoring and implementation.
The role will work collaboratively with Jigsaw Support management team to develop and grow existing contracts, including seeking new opportunities to widen our Domestic Abuse offer across Greater Manchester.
The post holder will work closely with other departments across Jigsaw Homes Group – to ensure there is a collaborative approach to service delivery offering a holistic range of support to tenants and customers.
We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Proud member of the Disability Confident employer scheme
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
£14,083 to £14,083 per year
Jigsaw Homes
Cavendish 249, Ashton Under Lyne
Permanent Part time
£39,796 to £44,143 per year
Jigsaw Homes
Baker House
Permanent Full time
£19,434 to £21,966 per year
Jigsaw Homes
Butler Court, Gunson Street, Manchester
Permanent Part time
Browse more jobs
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
