Sports Club Retail Supervisor — Lead Store Operations

Sporting Club Leigh Ltd.; Leigh; Sur place; GBP 25 000 - 31 000; Plein temps

Résumé du poste

Sporting Club Leigh Ltd. in Leigh is seeking a Retail Supervisor to oversee daily store operations at Leigh Sports Village. You will supervise casual staff, manage stock, and ensure high standards of customer service across the stadium stores and market.

The role requires weekend work and flexibility, with a 37.5-hour week and an immediate start. You should be an engaging leader with experience in retail systems and stock control.

Qualifications

• Proven experience as a retail supervisor or working in a similar retail environment.
• Proficiency in Microsoft Office and basic IT skills; knowledge of retail management software is a strong advantage.
• Experience with till systems, stock control systems and e-commerce CMS is beneficial.

Responsabilités

• Manage daily operations, monitor stock levels, deliver outstanding customer service and support casual staff.
• Oversee stock information, ensure promotions and sales are managed effectively.
• Schedule casual staff to fit weekly hours and liaise with Head of Retail on stock and processes.
• Maintain inventory and complete stock takes with colleagues' support.
• Respond to customer complaints promptly to maintain the club’s reputation.

Connaissances

Retail supervision

Leadership

Customer service

Communication

Microsoft Office

Retail management software

Till systems

Stock control

E-commerce CMS

Outils

Microsoft Office

Retail management software

Till systems

Stock control systems

E-commerce CMS

Description du poste

Sporting Club Leigh Ltd. in Leigh is seeking a Retail Supervisor to oversee daily store operations at Leigh Sports Village. You will supervise casual staff, manage stock, and ensure high standards of customer service across the stadium stores and market.

The role requires weekend work and flexibility, with a 37.5-hour week and an immediate start. You should be an engaging leader with experience in retail systems and stock control.