Retail Supervisor

Sporting Club Leigh Ltd.; Leigh; On-site; GBP 28,000 - 32,000; Full time

Job summary

Leigh Leopards is seeking a driven Retail Supervisor to oversee store operations at the stadium store and Leigh Market unit. You will work with the Head of Retail to manage stock, promotions and daily reconciliations, ensuring top customer service across club stores.

The role requires 37.5 hours per week, with evenings, weekends and bank holidays as needed. Salary is £28,000 per year, with immediate start available.

Qualifications

• Proven experience as a retail supervisor or in a similar retail role.
• Confident with Microsoft Office, till systems and stock control systems; e-commerce CMS experience is an advantage.
• Experience of sales reporting and daily reconciliations.
• Strong leadership, organisation and time-management skills.
• Excellent communication and customer service skills.
• Knowledge of Leigh Leopards, rugby league and sports retail is an advantage but not essential.
• Able to work all home fixtures and events on evenings, weekends and bank holidays.

Responsibilities

• Manage daily store operations, monitor stock levels and support the casual retail staff
• Manage sales, stock, inventory, customer service and till systems and processes
• Schedule casual staff to their weekly contracted hours
• Keep stock information up to date with the Head of Retail and report any issues with stock, the shop floor or systems
• Keep all items in stock and properly shelved across the stores and stockrooms
• Help order new stock so seasonal campaigns are deliveredComplete accurate stocktakes with the support of colleagues
• Deal promptly with customer complaints and help customers with detailed product questions

Skills

Retail supervision

Stock control

Till systems

Sales reporting

Leadership

Customer service

Tools

Microsoft Office

Job description

Leigh Leopards are looking for a driven and enthusiastic Retail Supervisor to oversee the daily running of the club stores and supervise the casual retail team.

The Role

You will run the club's retail operation day to day, making sure the stadium store and the Leigh Market unit run smoothly, sales are maximised and costs kept down. Working with the Head of Retail, you will manage stock, orders and promotions, record daily sales and reconciliations, and make sure customer service reflects the standards of a nationally recognised sports club.

Key Responsibilities

• Manage daily store operations, monitor stock levels and support the casual retail staff
• Manage sales, stock, inventory, customer service and till systems and processes
• Schedule casual staff to their weekly contracted hours
• Keep stock information up to date with the Head of Retail and report any issues with stock, the shop floor or systems
• Keep all items in stock and properly shelved across the stores and stockrooms
• Help order new stock so seasonal campaigns are deliveredComplete accurate stocktakes with the support of colleagues
• Deal promptly with customer complaints and help customers with detailed product questions

About You

• Proven experience as a retail supervisor or in a similar retail role
• Confident with Microsoft Office, till systems and stock control systems; e-commerce CMS experience is a strong advantage
• Experience of sales reporting and daily reconciliations
• Strong leadership, organisation and time-management skills
• Excellent communication and customer service skills
• Knowledge of Leigh Leopards, rugby league and sports retail is an advantage but not essential
• Able to work all home fixtures and events on evenings, weekends and bank holidays

Key Details

• Location: Leigh Sports Village, Leigh, WN7 4JY (travel required)
• Contract: Permanent, full time (37.5 hours per week, weekends required)
• Salary: £28,000 per annum
• Start date: Immediate
• Closing date: 14 November 2026 (the club may close the vacancy early if the right candidate is found)