Sports Centre Operations Manager

Placements24; Southampton; On-site; GBP 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Health benefits

Retirement benefits

Autonomy

Job summary

Placements24 in Randburg is seeking a highly organized Sports Centre Operations Manager to lead the day-to-day running of a flagship facility. You will oversee staffing, budgets, customer service, safety, and program delivery to ensure a profitable, welcoming environment for members and guests.

You will lead a team, optimize operations, and implement programs that enhance member satisfaction while maintaining high standards of cleanliness and safety.

Qualifications

• Bachelor's degree in Sports Management, Business Administration, or related field.
• At least 5 years' experience managing sports facilities or leisure centres.
• Experience in staff supervision, financial oversight, and customer service excellence.
• Strong knowledge of centre operations, marketing, and programming.
• Proven leadership, communication, and problem-solving abilities.

Responsibilities

• Oversee operational functions, staffing, scheduling and daily activities.
• Manage budgets, control expenses, and drive revenue through memberships.
• Ensure high standards of cleanliness, safety, and repair.
• Lead, train, and motivate staff to deliver excellent service.
• Develop strategies to enhance member satisfaction and retention.
• Ensure compliance with health, safety and licensing regulations.

Skills

Staff management

Budgeting

Customer service

Operations management

Leadership

Marketing

MS Office

Education

Bachelor's degree in Sports Management

Business Administration degree

Tools

Management software

MS Office Suite

Job description

About the Role

Our client is seeking a highly organized and motivated Sports Centre Operations Manager to lead the day-to-day running of their flagship facility in Randburg . This role encompasses managing all aspects of the sports centre, including staff supervision, facility maintenance, customer service, financial oversight, and program delivery to ensure a safe, enjoyable, and profitable environment for members and guests. You will play a key role in enhancing the centre's reputation and achieving operational excellence within the competitive Leisure & Sports market.

Key Responsibilities

• Oversee all operational functions of the sports centre, including staffing, scheduling, and daily activities.
• Manage budgets, control expenses, and drive revenue generation through memberships and services.
• Ensure the facility is maintained to the highest standards of cleanliness, safety, and repair.
• Lead, train, and motivate the centre's staff to deliver exceptional customer service.
• Develop and implement strategies to enhance member satisfaction and retention.
• Ensure compliance with all health, safety, and licensing regulations.

Requirements

• Bachelor's degree in Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in managing sports facilities or leisure centres.
• Proven experience in staff management, financial oversight, and customer service excellence.
• Strong knowledge of sports centre operations, including marketing and programming.
• Excellent leadership, communication, and problem-solving abilities.
• Proficiency in relevant management software and MS Office Suite.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and retirement benefits package.
• Significant operational autonomy and decision-making authority.
• Opportunity to manage a leading sports facility in Randburg .
• Career development opportunities within the expanding Leisure & Sports industry.