Sports Centre Lifeguard & Facilities Attendant

EMEA3 Recruitment

Stirling

On-site

GBP 18,000 - 24,000

Full time

7 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Uniform provided

Staff training and development

Job summary

University of Stirling is seeking a Sports Attendant to support the University Sport strategy across facilities. You will provide lifeguarding, assist with activity area preparation, monitor facilities, and deliver excellent customer care to members and staff.

The role requires flexible hours including early mornings, evenings, weekends and holidays. Uniform is provided and staff training attendance is required as part of the pattern.

Responsibilities

To carry out the role of a professional rescuer by preventing accidents and ensuring the safety of all customers, staff and other users of the swimming pool
To maintain a safe swimming pool environment by utilising skills acquired through training and understanding of the Normal Operating Procedures and Emergency Action Plan
To assist in the preparation of all activity areas, meeting rooms and changing areas for use, and in accordance with the front of house system
To monitor use of all facilities
To ensure all equipment and facilities are safe, clean and tidy
To act as a source of information to encourage repeat and new business
To act as a point of contact for any customer enquiries
To respond, resolve or refer issues raised by customers in accordance with agreed procedures and practices and in a polite and constructive manner
To work in accordance with service standards set by the University of Stirling Sport and from time to time contribute in the review and development of customer standards in response to customer feedback
To contribute to the process of continuous improvement
To assist with daily checks and administrative activities
To attend and participate in regular staff training and development activities relevant to the role
To keep essential lifeguarding and first aid qualifications and training records up to date
To contribute to the continuous development of the service
To adhere to University policies
To follow safe methods of work
To follow emergency procedures as outlined and provided in the Emergency Action Plan
To ensure other staff adhere to safe methods of work
To communicate effectively with staff and customers
To undertake other duties as may be required by the Operations Manager

Job description

The role requires flexible hours including early mornings, evenings, weekends and holidays. Uniform is provided and staff training attendance is required as part of the pattern.

Get your free, confidential resume review.

or drag and drop your file here.