Sport & Wellness Coordinator - Frontline & Events

City St George'S, University Of London; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Sector-leading salary and pension

Staff training and development

Comprehensive benefits package

Job summary

City St George’s, University of London is seeking a Sport and Wellness Assistant to deliver excellent customer service, support day-to-day operation of CitySport, and help create a welcoming, safe and inclusive environment for all users.

The role involves welcoming users, handling enquiries, managing access, and admin tasks in a fast-paced setting. It requires flexibility for early mornings, evenings, and weekends on a rolling rota and a 35-hour week on average.

Qualifications

• Experience in a customer-facing role and excellent communication and organisational skills.
• Candidates should be willing to obtain First Aid at Work and sports coaching qualifications.

Responsibilities

• Welcome and support facility users and manage enquiries.
• Control access to CitySport and administer the Leisure Management System.
• Set up activity spaces and maintain high standards of cleanliness and safety.
• Process bookings and payments and facilitate sport and wellbeing sessions.
• Support events and outreach activities and present facilities professionally at all times.

Skills

Customer-facing

Communication

Teamwork

First Aid

Tools

Leisure Management System

Job description

City St George’s, University of London is seeking a Sport and Wellness Assistant to deliver excellent customer service, support day-to-day operation of CitySport, and help create a welcoming, safe and inclusive environment for all users.

The role involves welcoming users, handling enquiries, managing access, and admin tasks in a fast-paced setting. It requires flexibility for early mornings, evenings, and weekends on a rolling rota and a 35-hour week on average.