Admin Assistant-Dermatology

Somerset NHS Foundation Trust; Taunton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

NHS pension scheme

Generous annual leave

Career development

Blue Light Card

Job summary

Somerset NHS Foundation Trust is seeking an Administrative Assistant to join the Dermatology Department at Musgrove Park Hospital. You will be the first point of contact for patients, providing essential administrative and reception support while delivering a positive patient experience.

You will work with clinicians and secretaries to manage outpatient bookings, medical records, and related documentation, supporting efficient service delivery in a busy NHS environment.

Qualifications

• General education standard is required.
• Audio typing/touch typing and IT qualification.
• Confident in Word and Excel; NHS administrative processes experience preferred.

Responsibilities

• Handle telephone and face-to-face enquiries from patients and colleagues.
• Support outpatient appointment booking and clinic administration.
• Process patient correspondence and maintain accurate records.
• Prepare medical records and documentation for clinics and procedures.
• Take minutes and support specialty meetings as needed.
• Collaborate with dermatology team to ensure smooth day-to-day service delivery.

Job description

Are you an organised, friendly and proactive administrator looking to make a real difference to patient care?

We are looking for an enthusiastic Administrative Assistant to join our busy Dermatology Department at Musgrove Park Hospital. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working as part of a supportive team within the NHS.

As the first point of contact for many patients, you'll play a vital role in ensuring an excellent patient experience while providing essential administrative, clerical and reception support to the Dermatology service.

As an Administrative Assistant, you will provide comprehensive administrative, clerical and reception support to the Dermatology service. Working closely with clinicians, secretaries and operational teams, you will play a key role in ensuring patients receive an efficient and positive experience.

Key responsibilities include:

• Managing telephone and face-to-face enquiries from patients and colleagues.
• Supporting outpatient appointment booking and clinic administration.
• Processing patient correspondence and maintaining accurate records.
• Preparing medical records and documentation for clinics and procedures.
• Taking minutes and supporting specialty meetings when required
• Working collaboratively with members of the wider Dermatology team to ensure smooth day-to-day service delivery.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person specification

Qualifications

Good standard of general education

Audio typing/touch typing
IT Qualification

Experience

Confident working knowledge of Microsoft Word and Excel
Minimum 1 year administrative experience in a workplace setting within the past 3 years

Experience of working in a healthcare setting/previous experience of NHS administrative processes

Additional Criteria

• Touch typing

Band

Band 2

Contract

Fixed Term

Duration

18 Month(s)

Working pattern

Full-Time