Specialist Support Worker

The Salvation Army; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Salvation Army in Wales is seeking a Specialist Support Worker to join the Compass complex needs service. You will work 121 with clients daily, deliver sessional group work, and build strong links with health and housing services to help individuals move toward independent living and reduced homelessness.

The role requires compassionate, motivated individuals who can uphold the Christian ethos and values of The Salvation Army and engage in a rolling 3-week rota including evenings and

Qualifications

• Excellent verbal and written communication skills.
• Motivation to support vulnerable clients with focused outcomes.
• Specialist knowledge and experience supporting socially excluded individuals.
• Ability to work within and promote the Christian ethos and values of The Salvation Army.

Responsibilities

• Provide personalised support to individuals with multiple needs to enable housing stability.
• Conduct 1:1 sessions daily and participate in group work.
• Coordinate with health, housing and social care partners to deliver integrated services.
• Assist service users to access education, employment and independent living options.

Skills

Verbal communication

Written communication

Empathy

Caseload management

Job description

Working hours: 40 hours per week on a rolling 3 week rota (includes evenings, weekends and be part of the duty manager rota and on call)

Interview date: To be confirmed

Job Summary and Key Responsibilities:

Ty-Gobaith Life House provides various services to individuals who our homeless and in need including accommodation, assessment and support.

We are looking for an enthusiastic, compassionate and motivated individual, to take on an exciting opportunity in the role of Specialist Support Worker with our complex needs service - Compass. As a Specialist Support Worker you will support the establishment of a dedicated specialist compass project to support individuals who have multiple issues, which create significant barriers to accessing and sustaining housing and in turn perpetuate the cycle of homelessness. This cycle can include the repeated entering and exiting of hospital, prison, homeless accommodation as well as homelessness and rough sleeping.

This has been built around the following set of principles:

• Provide a safe secure environment to build trusting working relationships.
• Promote stability.
• To offer personalized, flexible and intensive support.
• Support to be shaped around The Trauma Recovery Model.
• Creating an integrated response across health, housing and social care.
• Improvement on their own sense of wellbeing and quality of life.

The support will be based on a personalized trauma informed model, working intensely 121 with each person daily, providing sessional group work and will build on the current partnerships between statutory services such as health and substance misuse to develop and strong working and understanding between the two sectors.

The programme will offer transitional support model with a strong focus on a move into the community and independent living and will use a number of established person-centred monitoring and evaluation tools to monitor progress in displaying improvements in areas such as physical and mental health, decrease in criminal activity and ability to undertake accredited learning with the view to further education and employability.

Successful candidate will have:

• Motivation towards supporting vulnerable clients to achieve focused and positive life outcomes
• Excellent verbal and written communication skills
• Specialist knowledge and experience in the required field with strong previous experience of successfully supporting socially excluded and vulnerable people
• The ability and willingness to work within, be empathic with and promote the Christian ethos and values of The Salvation Army Mission

Appointment will be subject to satisfactory references, a criminal record check (DBS: a satisfactory Enhanced DBS Disclosure with