Specialist, Relief & Exemption

Ryan LLC; Chippenham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Phone/internet reimbursement

Gym reimbursement

LinkedIn Learning

Flexible work

Tuition reimbursement

Career path

Award-winning culture

Job summary

Ryan LLC in the United Kingdom is seeking a Specialist, Relief & Exemption to identify opportunities for rate reductions and refunds on commercial properties. You will research occupancy, assess eligibility, and compile case files for the sales team with precise insights.

You will develop cases from online data, handle property and business information in Excel, and maintain clear records. The role requires strong numeracy, high accuracy, independent workflow, and effective communication within

Qualifications

• Strong numeracy with figures, valuations and rate-related data.
• Excellent Excel skills: filters, lookups, formulas, data validation.
• High accuracy and attention to detail when validating property and business information.
• Ability to work independently and manage your own workflow.
• Good communication to share concise case summaries with internal teams.
• Collaborative and able to contribute in a knowledge-driven environment.

Responsibilities

• Case Development & Research: Conduct online research to assess eligibility for rate reductions, reliefs, or rebates.
• Investigate occupancy status and profile current/historic occupants across sectors.
• Compile comprehensive, accurate case files for the sales team with high-quality insights.
• Data Handling & Reporting: Input, interpret, and manipulate property/business data using Excel and internal tools.
• Maintain clean records of research findings, source trails and case status updates.
• Spot patterns or indicators of potential recovery opportunities.

Skills

Strong numeracy

Excel fluency

Attention to detail

Independent work

Clear communication

Collaborative

Tools

Excel

Job description

Why Ryan?

• Competitive Compensation and Benefits
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement
• After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

As a Specialist, Relief & Exemption, you’ll play a critical role in identifying potential opportunities for rate reductions and refunds on commercial properties. Using digital research and data analysis, you’ll investigate property occupation, assess eligibility, and compile compelling case files for our sales team to engage clients with precision and confidence.

Key Responsibilities

• Case Development & Research: Conduct extensive online research to assess the eligibility of business premises for rate reductions, reliefs, or rebates
• Investigate occupancy status and build profiles of current and historic occupants across sectors (retail, industrial, office)
• Compile comprehensive, accurate case files that allow the sales team to approach prospects with informed, high-quality insights
• Data Handling & Reporting: Input, interpret, and manipulate property and business data using Excel and internal tools
• Maintain clean, organised records of research findings, source trails, and case status updates
• Spot patterns, inconsistencies, or indicators of potential recovery opportunities

What You’ll Bring

• Strong numeracy - comfortable working with figures, property valuations, and rate-related data
• High accuracy and attention to detail - critical when validating property and business information
• Excel fluency - including filters, lookups, basic formulas, and data validation
• Proven focus and concentration - able to deep-dive into research without losing precision
• Fast learner - able to pick up regulatory concepts and apply them in context
• Confident working independently and managing your own workflow
• Strong communication skills - particularly in sharing clear, concise case summaries with internal teams
• Collaborative - ready to contribute to a high-performing, knowledge-driven team environment.

Why This Role Matters

Our Business Rates team recovers millions in overpaid property tax on behalf of clients. Your work behind the scenes powers that impact, making you a key part of delivering value, credibility, and service excellence. If you thrive on research, detail, and making data useful, this is your kind of role.

#Li-hybrid #Li-DR1 Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.

Ryan welcomes and encourages applications from people with disabilities.

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