Spares Manager — Flexible Hours & Service Leader

City Plumbing; Chester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discounts

Life assurance

Extended family policy

Mental Health First Aiders

Employee Assistance Programme

Complete induction and development

Financial education and loans

Flexible working options

Inclusive environment

Job summary

City Plumbing in Chester seeks a Spares Manager to deliver outstanding service and drive sales within a busy branch team. You will build rapport with customers, promote an inclusive environment and own a proactive approach to branch success.

You will promote high standards, attract new business and use data to improve efficiency and profitability while managing daily branch duties and offering a specialist spares point of contact.

Qualifications

• Experience in the heating spares or plumbing sector preferred.
• Strong customer service focus with ability to build rapport.
• Proven ability to interpret data and support KPI driven initiatives.

Responsibilities

• Business planning to achieve and exceed sales targets.
• Maintain high standards and first-class service to customers.
• Attract and secure new customers and business for the branch.
• Provide specialist spares contact point and assist branch duties.
• Interpret data and manage initiatives to drive efficiency and profit.

Skills

Customer service

Sales targets

Relationship building

Job description

City Plumbing in Chester seeks a Spares Manager to deliver outstanding service and drive sales within a busy branch team. You will build rapport with customers, promote an inclusive environment and own a proactive approach to branch success.

You will promote high standards, attract new business and use data to improve efficiency and profitability while managing daily branch duties and offering a specialist spares point of contact.